PauseWise

Privacy Policy

Effective Date: July 31, 2026

This Privacy Policy explains how PauseWise (“we”, “us”, or “our”) collects, uses, stores, shares, and protects your information when you use our mobile application, products, and related services collectively referred to as the “Service”.

By using the Service, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Service.

1. Information We Collect

We may collect or process the following categories of information depending on how you use the Service.

1.1 Account Information

When you create an account, sign in, or use account-based features, we may collect information such as:

  • Nickname or username;
  • Email address;
  • Login provider and account identifiers, such as Apple ID or Google account identifiers;
  • Profile avatar or other profile information you choose to provide;
  • User ID generated by the Service;
  • Account status, sign-in status, and account deletion status.

You may choose not to provide certain information, but this may limit your ability to use some features of the Service, such as cloud sync, saved content, purchase decision history, paid features, or account recovery.

1.2 User Content

When you use the Service, you may choose to provide, enter, upload, generate, or save content, such as:

  • Purchase intentions, notes, decision journals, check-ins, preference records, drafts, feedback;
  • Photos, images, screenshots of goods, receipts, or other visual content you upload;
  • Audio recordings or voice notes, if the Service provides recording features;
  • Saved wishlist items, favorites, private purchase records, decision history, in-app activity records.

User-created private purchase records, wishlists, decision drafts, notes and similar personal content are processed to provide the features you choose to use. Unless a feature clearly allows public posting, such content is treated as private to your account.

1.3 AI and Automated Features

Some features of the Service may use AI or automated processing to generate summaries, suggestions, cost analysis, decision reflections, shopping insights, or other in-app outputs based on the information you provide.

Depending on the feature, AI input may include:

  • Text you enter for purchase planning;
  • Selected options or self-assessment answers;
  • Photos or visual content you upload;
  • Audio-related context or written descriptions;
  • Account-level app data needed to provide the requested feature, such as saved wishlist items, purchase history, and decision records.

AI-generated content is provided for general information, self-reflection, personal budget planning, and app utility purposes only. It does not replace professional financial, legal, psychological, or other professional advice.

We do not use AI features to provide financial investment advice, legal advice, psychological diagnosis, emergency guidance, or guaranteed results. You should independently verify important information before relying on any AI-generated output.

We do not use your personal data, user content, or AI input to train our AI models for purposes other than fulfilling your immediate request. We do not use your data to train models for commercial resale or unrelated product improvements without your explicit consent.

1.4 Photos, Visual Content, and Camera Access

With your permission, the Service may access your device camera or photo library so that you can take, select, upload, or provide images for features you choose to use.

Depending on the feature, visual content may include product photos, screenshots of items, receipts, documents, or other visible content. We use visual content only to provide the features you request, such as saving purchase references, labeling wishlist items, or generating decision records.

We do not use your photos or visual content to identify who you are, authenticate your identity, enable face recognition, or create biometric identifiers, faceprints, or facial recognition templates.

Visual content may be processed locally on your device or securely transmitted to our service providers only when necessary to provide the feature you request. We do not sell your photos or visual content. We do not use your photos, visual content, or generated results for cross-app tracking or advertising profiling.

You may disable camera or photo library access at any time through your device settings. If you disable these permissions, certain image-based features may not be available.

1.5 Audio, Microphone Access, and Voice Notes

If the Service provides recording, voice note features, we may request microphone access only when you actively use such features.

Audio may be used to create a private voice note for your purchase decisions or shopping context. If an AI feature does not actually process raw audio, the Service may only use the written information and notes you provide after recording.

We do not use microphone access to continuously listen, monitor your surroundings, identify people, or enable hidden recording. You may disable microphone access at any time through your device settings.

1.6 Notification Information

With your permission, the Service may send notifications such as cooling-off period reminders, decision deadline prompts, saved item updates, subscription notices, account notices, or other service-related messages.

You may disable notifications at any time through your device settings or in-app settings, if available.

1.7 Purchase, Subscription, Token, and Credit Information

If you purchase paid features, subscriptions, token packages, credits, premium access, or other paid services, your payment is processed through Apple App Store, Google Play, or another applicable platform payment provider.

We do not directly collect or store your full credit card number, CVV, or complete payment credentials.

We may receive and store limited transaction-related information, such as:

  • Order ID or transaction ID;
  • Product ID, subscription type, token package, credit package, or paid feature type;
  • Purchase time;
  • Subscription status;
  • Expiration time;
  • Refund status;
  • Payment platform;
  • Remaining token or credit balance, if applicable.

Tokens, credits, or similar in-app balances are used only for the in-app features described in the Service. They have no cash value, cannot be withdrawn, cannot be transferred outside the Service, and are not investment, gambling, betting, or money-making products.

1.8 Device, Log, and Usage Information

When you use the Service, we may automatically collect certain technical and usage information, including:

  • Device model;
  • Operating system and version;
  • App version;
  • Device identifiers;
  • IP address;
  • Language and region settings;
  • Network type;
  • Usage events;
  • Crash logs;
  • Error reports;
  • Diagnostic data.

We use this information to operate, maintain, protect, debug, and improve the Service.

1.9 Customer Support Information

When you contact us for support, feedback, complaints, or inquiries, we may collect:

  • Your contact information;
  • Email address;
  • Message content;
  • Screenshots or attachments you provide;
  • Support history;
  • Information necessary to respond to your request.

2. How We Use Your Information

We may use your information for the following purposes:

  • To provide, operate, and maintain the Service;
  • To create and manage your account;
  • To provide the features and services you request;
  • To save, sync, restore, and display your private purchase intentions, wishlists, decision records, notes, history, preferences, and generated results;
  • To generate AI outputs, summaries, cost suggestions, decision reflections requested by you;
  • To process purchases, subscriptions, tokens, credits, refunds, and customer support requests;
  • To send service notices, cooling-off period reminders, security alerts, purchase confirmations, and support responses;
  • To improve app performance, stability, security, usability, and product quality;
  • To detect, prevent, and address fraud, abuse, security incidents, or technical issues;
  • To comply with applicable laws, regulations, legal processes, and enforceable governmental requests;
  • To protect our rights, property, users, and the public.

We will not use your personal information for purposes that are materially different from those described in this Privacy Policy without providing appropriate notice or obtaining your consent where required by law.

3. AI Output and Professional Advice Disclaimer

The Service may include AI-generated or automated outputs. These outputs are not professional advice and may be incomplete, inaccurate, or unsuitable for your specific situation.

The Service does not provide:

  • Financial, investment, tax, or insurance advice;
  • Legal consultation;
  • Psychological diagnosis, therapy, or mental health treatment;
  • Medical diagnosis, treatment, or healthcare advice;
  • Guaranteed budget, saving, or purchasing outcomes.

For financial, legal, medical, psychological or emergency matters, please contact qualified professionals.

4. How We Share Your Information

We do not sell your personal information.

We may share your information only in the following circumstances.

4.1 Service Providers

We may share necessary information with trusted third-party service providers that help us operate the Service, such as:

  • Cloud hosting and storage providers;
  • AI processing providers, if required for the feature you request;
  • Payment and subscription processing providers;
  • Analytics providers;
  • Crash reporting providers;
  • Customer support tools;
  • Security and anti-fraud service providers.

These service providers may only access your information as necessary to perform services on our behalf and are required to protect your information.

4.2 Legal and Safety Reasons

We may disclose your information if we believe in good faith that such disclosure is necessary to:

  • Comply with applicable laws or legal processes;
  • Respond to lawful requests from public authorities;
  • Protect our rights, property, or safety;
  • Protect the safety of users or others;
  • Detect, prevent, or investigate fraud, security, abuse, or technical issues.

4.3 Business Transfers

If the Service or related assets are transferred, sold, merged, reorganized, or involved in a similar transaction, your information may be transferred as part of that transaction, subject to appropriate confidentiality and security measures.

4.4 Aggregated or De-identified Information

We may use or share aggregated, anonymized, or de-identified information that cannot reasonably identify you for analytics, research, business operations, or product improvement purposes.

5. Third-Party SDKs and Services

To provide core features, improve app performance, analyze usage, process payments, provide AI features, support cloud sync, and ensure security, we may integrate third-party SDKs or services.

These third parties may collect or process certain information according to their own privacy policies. We take reasonable measures to review third-party SDKs and require them to handle user data securely and lawfully.

Examples of third-party service types may include:

  • Apple Sign in with Apple;
  • Apple App Store payment services;
  • Cloud hosting and database services;
  • AI processing services;
  • Analytics and crash reporting services;
  • Customer support services.

The exact third-party SDKs or services used may vary by app version, region, and enabled feature.

6. Data Storage and Retention

We retain your information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, maintain security, enforce agreements, and provide account-based features.

Private content may be stored locally on your device, synced to your account, or stored on our servers depending on the feature and your settings.

For locally stored content, you may delete it through in-app features, device system functions, or by deleting the app. Please note that whether deleting the app removes all locally stored content may depend on your device system settings, backup configuration, or operating system mechanisms.

If you delete your account, we will delete or anonymize your data within 30 days of your deletion request, except where we are required by law to retain transaction records for tax or financial audit purposes (typically up to 7 years). Locally stored content on your device may persist until you manually clear the app data or uninstall the app.

When retention is no longer necessary, we will delete, anonymize, or de-identify relevant information in accordance with applicable laws and our internal policies.

7. Your Rights and Choices

Depending on your location and applicable laws, you may have the right to:

  • Access the personal information we hold about you;
  • Correct inaccurate or incomplete information;
  • Delete your account or personal information;
  • Withdraw consent where processing is based on consent;
  • Object to or restrict certain processing;
  • Request a copy of your personal information;
  • Opt out of marketing communications;
  • Disable app permissions through your device settings;
  • Delete locally stored photos, audio, visual content, notes, purchase history, or decision records.

To exercise your rights, please contact us at:

We may need to verify your identity before processing your request.

8. Account and Data Deletion

You may request deletion of your account or personal information through the in-app account deletion feature (accessible within your account settings). If you encounter any issues, you may also contact us at:

After receiving and verifying your request, we will delete or de-identify your personal information within a commercially reasonable period, unless we are required or permitted to retain certain information by applicable law, security requirements, fraud prevention, dispute resolution, transaction records, subscription management, or backup obligations.

Account deletion may delete or de-identify information such as:

  • Account profile;
  • Saved wishlist items;
  • Private purchase notes, decision drafts, plans, and history;
  • User-generated private content;
  • Generated AI results linked to your account;
  • Account-level preferences;
  • Token or credit wallet records where deletion is legally and technically permitted.

Deleting your account does not automatically cancel active subscriptions managed by Apple App Store or another platform. You may need to cancel subscriptions through your platform account settings.

9. Marketing Communications

If you have agreed to receive promotional messages, we may contact you by email, in-app notification, or other permitted methods about product updates, promotions, or service-related information.

You may opt out of marketing communications at any time by following the unsubscribe instructions in the message, changing your notification settings, or contacting us at:

Even if you opt out of marketing communications, we may still send you non-promotional messages, such as service notices, security alerts, transaction confirmations, and account-related communications.

10. Security

We take reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, disclosure, alteration, loss, misuse, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.

11. International Data Transfers

Your information may be stored and processed in countries or regions outside your country of residence. These countries or regions may have data protection laws that differ from those in your jurisdiction.

Where required by applicable law, we will take appropriate measures to protect your information when it is transferred internationally.

12. Children’s Privacy

The Service is recommended for users aged 18 and above and is not directed to children.

We do not knowingly collect personal information from children under 13 or from children under the minimum age required by applicable law. If we become aware that we have collected personal information from a child without appropriate consent, we will delete such information as soon as reasonably possible.

If you believe that a child has provided us with personal information, please contact us at:

13. Third-Party Links

The Service may contain links to third-party websites, products, or services.

This Privacy Policy does not apply to third-party websites, products, or services. We are not responsible for the privacy practices of third parties.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make material changes, we may notify you by in-app notice, pop-up notice, notification, or other appropriate means as required by applicable law.

Your continued use of the Service after the updated Privacy Policy becomes effective means that you acknowledge the updated Privacy Policy.

15. Contact Us

If you have any questions, comments, requests, or complaints about this Privacy Policy or our privacy practices, please contact us at:

Email: